Upstate New York’s Most Trusted Learning & Professional Training Company
Popular Leadership & Professional Development Courses

Developing Yourself as a Leader
When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. The strategies reviewed in this course can increase your ability to effectively influence others and get results.
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Emotional Intelligence for Business Professionals
Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you’ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
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Employee Motivation & Performance Management
This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills.
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Building Trust and Motivating Teams
The goal of this course is to help leaders understand their strengths in communication and how to effectively utilize these strengths to engage with each other, with team members, and with customers.
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Present like a Boss (PLAB)
In this two-day, highly-interactive course, participants will learn the fundamentals of good presentation delivery, including both the physical, in-front-of-the-room skills, and the content required to deliver compelling presentations. Participants will receive real-time feedback and coaching while building (and delivering!) a presentation that is relevant to their current work.
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Full Learning & Professional Development Catalog
Logical Operations has a full Learning & Professional Development catalog. We also offer subscription programs for our one-day “Workplace Skills” courses (making it easy to make sure everyone in the company gets the same training). View the catalog from the link below or contact us for more information.
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Develop a Program Custom-Built for You
Class Formats
Logical Operations Learning & Professional Development classes and programs are availbale in multiple delivery formats so as to meet the meets of your organization.
Full Day
Our stanadrd/typical class delivery format is a full-day class (running from 9am-5pm, or an eight hour time block chosen by your organization that matches your own working hours).
Half Day
Many clients look to have their classes/programs delivered in half-day class format. In this format, class will run over a four hour time block on two calenar days (sometimes back to back, sometimes with a few weeks in between, etc.).
3-6 Months
If your organization looking for real behavior change? The best way to achieve that is to schedule your training class over a 3-6 month period. When we run classes over that timeframe, we conduct regular check-ins to discuss how the group is applying the topics in the workplace – both with the students themselves and management.
Post Class Coaching
Learning typically doesn’t end when class is over. Continous reinforcement and adjustments are required to ensure new habits set in and able to account for changes that come up in the workplace once the training is done (staffing changes, priority changes, etc.).
Why Choose Logical Operations for Your Learning & Professional Development Training?
Premium Class Offerings
Vendor training in this subject area is hard to navigate. There are many providers out there, and it is hard to find the right brand to trust. Logical Operations delivers the class itself or partners with expert trainers in our network, or through the best delivery partners, to get you the best training class in these subject areas.
Training Programs Built For You
Custom training outlines? Check. Private group training? Absolutely. Group Savings and Subscriptions – you bet. Want a custom program built just for you, split up over multiple weeks and sessions so the office doesn’t shut down? Yes we do that too – just ask a Learning Consultant for more details.
Live, Instructor-Led, Hands-On Classes with Expert Trainers
When you take an instructor-led class with Logical Operations, whether online or in-person from our Buffalo – Rochester – Syracuse – or Albany locations, you will be participating in a live event. Trainers will discuss a concept – and then you will practice the concept for yourself (either through a group activity or a group discussion). These are not prerecorded sessions – engage with your trainer, engage with your classmates, and improve your skills in real time!
Free Re-Takes and Free Re-Scheduling
Need a refresher? All classes include a free re-take within 6 months of your original course date. We also make it easy if you need to re-schedule a class to a new date – no fee involved. These policies exclude partner re-sell courses and private group classes.
Guaranteed to Run Schedule
We run a guaranteed to run course schedule.
Free Course Recordings
All of our online instructor-led courses include a recorded copy of the class that you can access and review as many times you’d like for 30 days post class.
Local Company with National Resources
While our training delivery is focused in western and central New York, Logical Operations is an international curriculum company partnered with technology vendors and training providers throughout the industry. We know training – and the best way to get the skills your group needs.
Looking for Leadership & Professional Training in Upstate New York?
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