Upstate New York’s Most Trusted AI Training Company
Artificial Intelligence is changing the way work is conducted all across New York State. Employees are asking which AI tools they should use, whether their company will pay for them, and whether they are allowed to use them. And employers are reviewing how they can support the use of these tools in the workplace – and even whether they should push their employees to adopt these tools and use them for productivity improvement.
Whether an employee looking for help, or an employer looking to develop policy, proper training should be part of the discussion. Learn the right way, the first time, through Logical Operations.
Artificial Intelligence Training Classes for All Employees
Introduction to AI
Interested in AI and looking to learn more about what it is, how it’s used, and the potential benefits and risks in business? This class will provide a good introduction to get you started. This class is applicable to business leaders or users.
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AI-3017, Microsoft AI for Business Leaders
This course will help business leaders and Microsoft users learn more about how to leverage AI tools alongside Microsoft technologies. This course will cover planning, strategizing, and scaling your AI projects.
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AI Ethics and Critical Thinking
As you/your company adopts the usage of emerging technologies like AI, it’s important to critically think about proper usage and ethics. This course will explore things to consider in your implementation and usage policies. This course is great for leaders, stakeholders, or data ethics professionals.
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Artificial Intelligence Training Basics/Intermediate Classes for All Employees
Using AI to Create Text and Images - ChatGPT, Gemini, Copilot
These are beginner courses for anyone looking to learn how to use AI tools to generate text or images. These courses will provide examples and hands-on practice to equip you with the skills to use AI to accomplish your desired text or image tasks.
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Using AI within Spreadsheets/Documents/Presentations - ChatGPT, Gemini, Copilot
These are beginner courses for anyone looking to learn how to use AI tools to assist their workflow and productivity with spreadsheets, documents, and presentations. These courses will provide examples and hands-on practice to equip you with the skills to use AI to accomplish your desired text or image tasks.
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Intermediate AI Workshop - ChatGPT, Gemini, Copilot
This workshop is for anyone who has already practiced using basic functions of AI or who has attended our beginner courses and is looking to expand their skills even further. This workshop style class will be focused on intermediate level prompting and at least 50-60% hands-on practice activities.
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Microsoft Copilot Hands-On Classes for All Employees for all Job Roles
Microsoft Copilot for End Users
This class will teach you about Microsoft CoPilot, what it is, and how you can use it alongside your other Microsoft Applications for more efficiency and automation in your workflow.
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Microsoft Copilot Super User
This course will teach students who are new or unfamiliar with Microsoft Copilot how to use it effectively in common situations. For those who use the Power Platform, we also explore how to use Copilot in Power Apps, Power Automate, Power BI and Power Pages.
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Microsoft Copilot for Administrators
This course begins by examining the Microsoft Copilot for Microsoft 365 design. Its main focus, however, is on the security and compliance features that administrators must configure in their Microsoft 365 tenant to protect their company’s organizational data before they implement Copilot for Microsoft 365.
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Technical Classes for Database Admins/App Developers
CertNexus CDSP (Data Science Practitioner)
This class is geared towards data science professionals looking to expand their skills and gain an industry credential that reflects the robust ability to analyze, understand, manipulate, and present data within an effective framework. This class includes hands-on practice to ensure skills are mastered.
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CertNexus CAIP (Artificial Intelligence Practitioner)
Technical professionals and business analysts can take this course and learn how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users.
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Full Technical AI Catalog
Can’t find what you are looking for? Take a look at our full catalog or contact one of our Learning Consultants – if you or your organization has an AI skills-gap on technical side (your database administrators or your application developers), we are ready to help here at Logical Operations.
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Check Our Full Microsoft AI Training Class Schedule in Upstate, NY
Live online events
September 2026
Fri 11 Sep 2026
09:00 AM EDT - 12:30 PM EDT (3 hours, 30 minutes)
This course is for those new to generative AI tools such as ChatGPT, Copilot, Gemini, and others. This course will give the basics on AI use and prompting techniques, and forms the foundation for teams starting to use AI in the workplace
More InformationThu 17 Sep 2026
09:00 AM EDT - 05:00 PM EDT (1 day)
An Introduction to Using Microsoft Copilot within Microsoft Office. This course is specifically designed and intended for use with a Microsoft 365 work or school Copilot license (something your organization would enable and supply on your behalf).
More InformationOctober 2026
Thu 1 Oct 2026
09:00 AM EDT - 12:30 PM EDT (3 hours, 30 minutes)
This course is for those new to generative AI tools such as ChatGPT, Copilot, Gemini, and others. This course will give the basics on AI use and prompting techniques, and forms the foundation for teams starting to use AI in the workplace
More InformationFri 2 Oct 2026
09:00 AM EDT - 12:30 PM EDT (3 hours, 30 minutes)
This class is designed for people new to using AI tools, such as ChatGPT - Gemini - or Copilot, in the workplace. People with experience using these tools for their job functions may find some of the content covered to be beginner or overview level. PLEASE NOTE - students in this class will create ChatGPT, Gemini, and/or Copilot accounts - and should have access to an email account and cell phone in order to move through the various vendors' multi-factor authentication processes during account set-up.
More InformationFri 2 Oct 2026
01:30 PM EDT - 05:00 PM EDT (3 hours, 30 minutes)
PLEASE NOTE – this class utilizes the “entry-level” Microsoft Copilot license that is available for free – we do not review capabilities available with organizational or business Copilot licenses that integrate with other Microsoft Office applications (we do this in other classes). Students in this class will use a personal Microsoft account or create a trial Microsoft account in class in order to access Copilot in Windows and in Microsoft Edge.
More InformationWhy Choose Logical Operations for Your AI Training?
Best Local Trainers and Curriculum
Logical Operations leads the charge in end-user AI training. We have a group of trainers located throughout the New York State market that specialize in and are passionate about this topic area – and we develop the training curriculum used in class right here in Rochester.
Training Programs Built For You
Custom training outlines? Check. Private group training? Absolutely. Group Savings and Subscriptions – you bet. Want a custom program built just for you, split up over multiple weeks and sessions so the office doesn’t shut down? Yes we do that too – just ask a Learning Consultant for more details.
Live, Instructor-Led, Hands-On Classes with Expert Trainers
When you take an instructor-led class with Logical Operations, whether online or in-person from our Buffalo – Rochester – Syracuse – or Albany locations, you will be participating in a live event. Trainers will discuss a concept – demonstrate a concept – and then you will practice the concept for yourself (hands-on keys or through group discussion). These are not pre-recorded sessions – engage with your trainer, engage with your classmates, and improve your skills in real time!
Free Re-Takes and Free Re-Scheduling
Need a refresher? All classes include a free re-take within 6 months of your original course date. We also make it easy if you need to re-schedule a class to a new date – no fee involved. These policies exclude partner re-sell courses and private group classes.
Guaranteed to Run Schedule
We run a guaranteed to run course schedule.
Free Course Recordings
All of our online instructor-led courses include a recorded copy of the class that you can access and review as many times you’d like for 30 days post class.
Local Company with National Resources
While our training delivery is focused in western and central New York, Logical Operations is an international curriculum company partnered with technology vendors and training providers throughout the industry. We know training – and the best way to get the skills your group needs.
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