(Online Delivery) Emotional Intelligence for Business Professionals

(Online Delivery) Emotional Intelligence for Business Professionals

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Description

In this course, you will explore the concept of emotional intelligence.

You will:

  • Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.
  • Assess and develop your personal emotional intelligence competencies.
  • Assess and develop your social emotional intelligence competencies.
  • Practice emotional intelligence in common workplace scenarios.

Lesson 1: Recognizing the Benefits of Emotional Intelligence

 Topic A: Define Emotional Intelligence

 Topic B: Recognize EQ's Impact on Work Experience

Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace

 Topic A: Develop Your Level of Self-Awareness

 Topic B: Develop Your Self-Regulation Skills

 Topic C: Develop Your Motivation

Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace

 Topic A: Develop Your Empathy

 Topic B: Develop Your Social Skills

Lesson 4: Practicing Emotional Intelligence in the Workplace

 Topic A: Practice Emotionally Intelligent Leadership

 Topic B: Build an Emotionally Intelligent Team

 Topic C: Manage Change

 Topic D: Manage Conflict

 Topic E: Coach for Performance

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