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Description
This three day workshop will take the attendees through a refresher of basic elements, to evaluating and prioritizing processes when the disaster occurs to finally creating the disaster recovery documentation.
Prerequisites: An understanding of organizational processes. Acknowledgement of Disaster Recovery being a controllable response to unexpected occurrences.
During this workshop, attendees will be given a variety of scenarios in which they will analyze and discuss what is required. Attendees are encouraged to give examples of disasters that they have experienced and recovered from.
Lesson One - The Basics
- Addressing the changing technology landscape and it's affects on Disaster planning and continuity
- Understanding (BCM) Business Continuity Management, the roles for each member
- Understanding the cascading affects on infrastructure, access, reputation and finances
- Understanding the areas to encompass in a full disaster recovery plan
- Priorities in disaster recovery planning
Lesson Two - Defining the 'Disaster"
- Rationalizing what is a disaster versus a setback
- Classifying disasters, ranking their impact
- Preplanning for disaster contingencies when technology or ideologies change
Lesson Three - The Importance of Documentation
- What documentation is required to build a solid disaster recovery solution
- Keeping up with organizational policies and procedures and their importance to disaster continuities
- Maintaining appropriate documentation and processes with the 'ever-green' nature of new technologies
- Establishing a documentation workflow and records retention narrative
Lesson Four - Addressing Virtualization and Cloud Computing
- The importance of well-versed staff in identifying potential losses when virtualization is used
- Verifying data loss/ service loss of virtualization disasters
- The critical nature of cloud-based data protection elements and licensing
- Evaluating the cost of vendor data loss protection/service protection features, versus the cost of self-insured protection
Lesson Five - Business Continuity Management
- Identifying the stakeholders to the Business Continuity plan
- Creating a Disaster recovery map/plan
- Understanding ISO when creating the plan
- Risk Analysis given the existing environment and the existing plan for recovery
- Analyzing the importance of continuity to stakeholders, other services, other organizations as well as to the organization as a whole
Lesson Six – Incident Response
- Based upon BCM, identify and act upon the incident
- Delegating and creating a responsive team
- Analyzing the incident and identifying all affected processes/systems/services
- Documentation flow from report, to summary to change management updating
- Using Incident reports to build new testing models and process
Lesson Seven – Legalities
- Identifying all organizational policies that were not sufficient to prevent or reduce the impact of the disaster/occurrence
- Identifying and analyzing legal requirements for reporting the disaster
- Identifying and analyzing legal requirements for the impact to the systems
Lesson Eight - Incident Response; being Proactive against the next disaster
- Understanding that incident response and disaster recovery must be fully documented and reviewed
- Creating contingency plans based on previous incidents
- Selecting and creating the best (IMT) Incident Management Team
- Selecting, creating and maintaining the best (IRT) Incident Response Team
- The importance of testing and training
Lesson Nine – Creating the Documentation
- Choosing the best format for the disaster response
- Creating the workflow that will report, analyse, evaluate impact and result in procedural enhancements
- Notifying stakeholders and those impacted of the recovery
- Maintaining the documentation for long term records retention and for future referrals
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